FAQ
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What about Customs?
Do you have a personal design request or are you looking for a color, size or combination you can’t find? Feel free to send me a message and I will be happy to help.
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How do I know my size?
Feel free to check the size guide for assistance.
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Is the jewelry waterproof?
Generally, yes. But with the right care, it will stay bright for longer. My suggestion: Take off your jewelry before manual work, avoid salt water and chemicals such as perfume, always dry it off well and store it in a dry place.
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What's the shipping time?
Shipping can take up to 5-10 business days. Please note that longer shipping times may occur since everything is run by one person only.
Thank you for your understanding <3
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Can I return my order?
Please be mindful when ordering, as each piece is handcrafted upon order. But of course you can exchange items that don’t fit your size or expectation.
For more information, see terms and conditions.
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What about repairs?
All pieces are crafted by hand with high quality materials to ensure longevity and durability. In case something still breaks, I’m always happy to repair or replace the piece.
Feel free to contact me about how I can help!